Articles on: Troubleshooting

Understanding CAPTCHA Interference with FormStatus

CAPTCHAs are great for stopping bots—but they can also block automated form testing and submission tracking in FormStatus. Since our monitoring system relies on a smooth path from form fill to submission, CAPTCHAs interrupt that flow by requiring human input.


This article explains why CAPTCHAs can block FormStatus, what you’ll typically see in your dashboard, and what you can do to work around it.


What happens when a CAPTCHA is present


FormStatus bots simulate form submissions to test your forms and verify they're working. CAPTCHAs, however, are designed to stop bots—so they block these automated checks.


What you’ll see:

  • “Blocked by CAPTCHA” message in your FormStatus dashboard
  • Timeout errors during submission attempts
  • No confirmation of submission, even though the form works for real users


Why CAPTCHAs block automated checks


  1. Human-only challenges

CAPTCHAs like image selection puzzles, checkboxes ("I’m not a robot"), or audio tests require real human interaction. Bots—including FormStatus’s testing system—can’t complete them.


  1. Short-lived verification tokens

Tools like Google reCAPTCHA generate a one-time token when the CAPTCHA is completed. If that token isn't present, the form submission fails.


  1. Behavioral detection & fingerprinting

Some modern CAPTCHA systems use behavioral analysis—monitoring how a user scrolls, clicks, or types—to detect bots. Even stealthy bots like FormStatus can be flagged if their behavior doesn’t match a real user.


CAPTCHA-specific workarounds


To ensure FormStatus can monitor your form accurately, consider one of these methods designed to handle CAPTCHA interference.


  1. Use the FormStatus WordPress helper plugin

If you're using WordPress, install the FormStatus Helper Plugin along with the main FormStatus plugin.

  • What it does: Helps bypass common CAPTCHA blocks during automated checks.
  • When to use it: Recommended if you're using reCAPTCHA, hCaptcha, or other verification tools on WordPress-based forms.


  1. IP whitelisting
  • What it is: Ask your CAPTCHA provider (like Google reCAPTCHA) to trust and bypass verification for specific IP addresses.
  • Why it works: Our monitoring servers can be whitelisted so they’re not subjected to CAPTCHA challenges during checks.


Contact your CAPTCHA provider or web developer to help implement this option. Reach out to our team if you need help identifying the IPs to whitelist.


Best practiceFor the most reliable tracking and automated testing, we recommend using confirmation page redirects or JavaScript triggers where possible instead of relying on CAPTCHA-blocked forms.



Need help bypassing CAPTCHA on your forms?


If you’re not sure which workaround is right for your setup, we’re happy to help.


Contact our support team with your form platform and CAPTCHA type—we’ll walk you through the solution that works best.

Updated on: 20/05/2025

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